Information We Collect

We collect information in the following ways:

Information you provide to us:

• Personal information (name, email address) when you create an account or contact us
• Payment information when you make a purchase
• Selected subscription plan and service preferences
• Content of your interactions with our platform and support services
• Marketing communication preferences

Information collected automatically:

• Usage statistics (pages visited, features used, session duration)
• Device information (IP address, browser type, operating system)
• Service interaction logs and performance metrics
• Cookies and similar tracking technologies

Information collected during account registration:

• Email address and full name
• Selected subscription plan
• Marketing communication preferences
• Signup method (Google OAuth or manual registration)
• Registration timestamp and IP address
• Privacy Policy consent acknowledgment
• Terms of Service consent acknowledgment

Information from third-party services:

• If you use Google OAuth to create your account, we receive your email address and name from Google
• We do not collect additional information from connected third-party services

How We Use Your Information

We use your information to:

• Provide and maintain our AI infrastructure services
• Process transactions and manage your subscription
• Communicate with you about our services and promotions
• Analyze usage patterns and optimize our platform
• Ensure platform security and prevent unauthorized access
• Comply with legal obligations

Data Storage and Processing

• All collected user data is stored exclusively in our secure Google Sheets database
• No personal information is transmitted to external third parties or AI providers outside of mcpcio.com
• User queries may be processed through AI language models within our infrastructure
• All data processing occurs within the mcpcio.com system boundaries
• Query logs may be retained for service improvement and security purposes

Google Sheets Integration

We use Google Sheets as our primary database for user registration and management:

• Your signup information is stored in our secure Google Sheets database
• This includes: email, name, signup method, plan selection, timestamp, marketing consent, Privacy Policy consent, and Terms of Service consent
• This data is used solely for user management, service analytics, and platform improvements
• Sheet access is restricted to authorized MCPCIO administrators only
• You can request viewing, correction, or removal of your data from our sheets at any time

Consent Requirements

• Account registration requires explicit consent to both our Privacy Policy and Terms of Service
• Lack of consent prevents account creation
• By logging into your account, you implicitly agree to the current versions of our Privacy Policy and Terms of Service
• Consent records are maintained in our user database for compliance purposes

Sharing of Your Information

We do not share your personal information with third parties, except:

• When required by law or to protect our rights and users
• All user data remains within the mcpcio.com infrastructure and Google Sheets storage system
• We do not sell, rent, or share personal information with advertising partners, marketers, or external AI providers

Third-Party Services

Google Services

We use Google OAuth for secure account creation and Google Sheets for data storage:

• We comply with Google's Privacy Policy and Terms of Service
• Google OAuth provides secure authentication without storing your Google password
• We only receive your email address and name through OAuth authentication
• Your data is stored in Google Sheets under our control and access restrictions

YouTube API Services

Our Video Search feature uses YouTube API Services to provide video discovery functionality:

• By using our video search features, you agree to the YouTube Terms of Service
• You also agree to the Google Privacy Policy
• We access publicly available video data including: titles, thumbnails, descriptions, channel names, and public transcript/caption data
• We do NOT access your personal YouTube account, watch history, subscriptions, or private data
• Video content displayed is sourced from YouTube and remains the property of YouTube and its content creators
• To manage or revoke third-party app access to your Google account, visit: Google Security Settings

Your Privacy Choices

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability - receive a copy of your data in a structured format
• Withdraw consent for data processing at any time
• Opt-out of marketing communications
• Request removal of your data from our Google Sheets database

To exercise these rights, please contact us at privacy.support@mcpcio.com

Data Retention

We retain your data as follows:

• Active accounts: Duration of service relationship
• Inactive accounts: 90 days after last login, then archived
• Deleted accounts: 30 days for account recovery, then permanent deletion
• Signup analytics: Aggregated data retained for business analytics (no personal identifiers)
• Query logs: 30 days for service improvement, then automatically deleted

GDPR Compliance

For users in the European Union:

• Legal basis for processing: User consent for account creation and legitimate interest for service delivery
• Data Protection Officer: data.officer@mcpcio.com
• Right to withdraw consent at any time without affecting prior processing
• Right to lodge a complaint with your local data protection authority
• Data is processed within Google's infrastructure with appropriate safeguards

Children's Privacy

Our services are not intended for individuals under 13 years of age. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Security

We implement industry-standard security measures to protect your data including:

• Encrypted data transmission (SSL/TLS)
• Secure Google OAuth authentication
• Restricted access to Google Sheets database
• Regular security audits and updates
• However, no method of data storage or transmission is 100% secure

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting a notice on our website
• Sending an email to registered users (where applicable)
• Updating the "Last Updated" date at the top of this policy
• By continuing to log in and use our services, you agree to the current version of this policy

California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discriminatory treatment for exercising privacy rights

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: privacy.support@mcpcio.com
Data Protection Officer: data.officer@mcpcio.com

Mailing Address:
MCPCIO
2232 Dell Range Blvd
Suite 245-3069
Cheyenne, Wyoming 82009
USA

Response Time: We will respond to privacy requests within 30 days of receipt.