Acceptance of Terms

By accessing and using mcpcio.com, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services. Account registration requires explicit acceptance of both Terms of Service and Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will post the revised terms on the site with an updated "Last Updated" date. By continuing to use the service after such changes are posted, including logging into your account, you agree to be bound by the updated Terms of Service.

Use of Our Service

mcpcio.com provides an Private AI Tools platform for users to access AI processing, vector intelligence, query processing, and related artificial intelligence tools and resources. You agree to use our service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform.

AI Services and Usage

Our platform provides AI processing and infrastructure services. By using these services, you acknowledge and agree that:

• AI responses are generated automatically and may not always be accurate, complete, or reliable
• You are responsible for the content of your AI queries and how you use AI-generated responses
• You must not use AI services for illegal, harmful, defamatory, or prohibited content
• You must not attempt to circumvent service limitations or usage restrictions
• We reserve the right to monitor and restrict usage that violates our policies
• Service performance may vary based on system load and complexity of requests

Service Limits and Pricing

Service usage limits, features, and pricing are detailed at https://mcpcio.com/pricing.html and are subject to change at any time. Current service limitations include:

• Query limits based on your subscription plan
• Processing time restrictions
• Feature access based on plan tier
• Fair use policies to ensure service availability for all users

Accounts and Registration

You may need to register an account to access features of our platform. By creating an account, you agree that:

• You are responsible for keeping your password secure and for all activities under your account
• You will provide accurate and complete registration information
• You consent to our data storage methods, including Google Sheets database systems
• Account registration requires acceptance of current Terms of Service and Privacy Policy
• Continued use constitutes agreement to current versions of these terms

Data Storage and Processing

By using our services, you consent to our data processing and storage methods:

• User data is stored in our Google Sheets database system
• Account information and usage statistics are retained per our Privacy Policy
• Data processing is performed to deliver requested AI services
• Query data may be temporarily stored for service delivery and improvement
• All data handling complies with our Privacy Policy

Payment Terms and Subscriptions

For paid services:

• Subscription billing occurs according to your selected plan cycle
• Payments are processed through secure third-party payment processors
• You are responsible for maintaining valid payment information
• Service access may be suspended for failed payments
• Subscription renewals are automatic unless cancelled

Refund and Cancellation Policy

Refunds: No refunds are provided once you have logged into your account and consumed services (AI queries, responses, or other platform features). The digital content and AI processing services cannot be returned.

Cancellations:

• Cancellations must be requested explicitly via email to our support team
• Cancellations are processed immediately upon request
• Service access continues through the end of your current paid period
• Your account will include paid period dates and effective cancellation date
• Cancelled subscriptions do not auto-renew

Prohibited Uses

You may not use our service for:

• Illegal activities or content that violates applicable laws
• Spam, malware, or malicious content distribution
• Harassment, threats, or defamatory content
• Violation of third-party intellectual property rights
• Circumvention of service limitations or security measures
• Automated abuse or excessive usage that impacts service availability
• Commercial resale of our services without authorization

Intellectual Property

• The mcpcio.com platform, including software, design, and proprietary algorithms, is protected by copyright and intellectual property laws
• User-generated content and queries remain your property
• AI-generated responses are provided for your use but may not be exclusively yours
• You may not reverse engineer, copy, or create derivative works of our platform

Third-Party Services

Google Services Integration:

Our service integrates with Google services including OAuth authentication and data storage. By using our service, you acknowledge:

• Our use of information received from Google APIs adheres to the Google API Services User Data Policy
• We comply with Google's Limited Use requirements for API access

YouTube API Services:

Our Video Search feature uses YouTube API Services. By using video search features:

• You agree to be bound by the YouTube Terms of Service
• You agree to the Google Privacy Policy
• Video content remains property of YouTube and its content creators
• Access is limited to personal, non-commercial use in compliance with YouTube's terms
• We access publicly available video data (titles, thumbnails, descriptions, transcripts) but do not access your personal YouTube account
• To revoke third-party access to your Google account: Google Security Settings

Service Level Agreement

We strive to provide reliable service but do not guarantee:

• 100% uptime or uninterrupted service availability
• Specific response times for AI processing
• Error-free operation under all conditions
• Scheduled maintenance will be announced when possible
• Service interruptions do not extend subscription periods or entitle refunds

Disclaimers and Limitation of Liability

mcpcio.com is provided on an "as is" and "as available" basis. We do not guarantee:

• Accuracy, completeness, or reliability of AI-generated content
• Uninterrupted or error-free service operation
• Specific results from AI processing services

We are not liable for damages or losses resulting from:

• Your use of our service or AI-generated information
• Service interruptions or technical issues
• Decisions made based on AI responses
• Third-party service integration issues

Our liability is limited to the amount you paid for services in the preceding 12 months.

Data Protection and GDPR Compliance

We are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. Users have rights to:

• Access their personal data stored in our systems
• Request correction or deletion of personal information
• Data portability and withdrawal of consent
• Contact our Data Protection Officer at data.officer@mcpcio.com

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for:

• Breach of these Terms of Service
• Fraudulent or illegal activity
• Abuse of service limitations or policies
• Non-payment of subscription fees

Upon termination:

• Service access ceases immediately
• Account data is retained per our Privacy Policy
• No refunds are provided for remaining subscription periods
• You remain liable for any outstanding payments

Governing Law and Disputes

These Terms of Service are governed by the laws of the State of Wyoming, USA. Any disputes related to these terms will be subject to the jurisdiction of Wyoming state courts. You agree to resolve disputes through binding arbitration where permitted by law.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: privacy.support@mcpcio.com

Mailing Address:
MCPCIO
2232 Dell Range Blvd
Suite 245-3069
Cheyenne, Wyoming 82009
USA

For cancellation requests, please email with your account details and cancellation request.